Privacy Policy
Introduction
Your Mortgage Partner is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or engage with our services.
This policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Throughout this policy, the expressions “we”, “us”, and “our” refer to Your Mortgage Partner and its representatives operating under Australian Finance Group Ltd ABN 11 066 385 822 (AFG), Australian Credit Licence 389087.
What Personal Information We Collect
We may collect personal information including, but not limited to:
- Name
- Email address
- Phone number
- Residential address
- Employment and income information
- Financial information relevant to your loan enquiry
- Information provided through forms on our website
- Any other information necessary to assist with your enquiry or loan application
We may also collect non-personal information such as browser type, IP address, and website usage data to improve our website performance.
How We Collect Your Information
We may collect personal information when you:
- Submit an enquiry through our website
- Contact us via phone, email, or WhatsApp
- Complete application forms
- Subscribe to newsletters or updates
- Use our online calculators or tools
- Engage with our services or request loan assistance
How We Use Your Information
Your personal information may be used to:
- Respond to enquiries
- Assess your borrowing capacity
- Assist with home loan applications
- Provide mortgage and financial services
- Communicate updates regarding your enquiry or application
- Improve our website and services
- Meet legal and regulatory obligations
Disclosure of Personal Information
We may disclose your personal information to:
- Lenders and financial institutions
- Mortgage aggregators including Australian Finance Group (AFG)
- Credit reporting agencies
- Service providers assisting in loan processing
- Government or regulatory authorities where required by law
We take reasonable steps to ensure that any third parties who receive your information comply with privacy obligations.
Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
However, transmission of information via the internet cannot be guaranteed as completely secure.
Cookies
Our website may use cookies to enhance your browsing experience and analyse website traffic.
Cookies help us understand how visitors interact with our website so we can improve functionality and performance.
You may disable cookies through your browser settings if you prefer.
Access and Correction
You may request access to the personal information we hold about you.
If any information we hold is inaccurate or incomplete, you may request that it be corrected.
Requests can be made by contacting us using the details provided below.
Marketing Communications
From time to time we may send you information about products or services that may be relevant to you.
You may opt out of receiving marketing communications at any time.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Your Mortgage Partner
Phone: +61 431 026 345
Website: www.yourmortgagepartner.com.au